- Our delivery standards are 5 working days worldwide with some postcode exceptions from processing of payment
- Kristina B will provide a tracking number to your online order within approximately 48 hours of purchase
- We use a number of delivery agents Australia Post / DHL / TOLLGROUP / EMS
- As we have a number of ordering platforms occasionally an item may be come out of stock, in this instance a notification via email will be sent to advise new delivery time frames with further options.
- Items will require to be signed for, please make sure you select an address where someone will be available to accept & sign for your parcel, a work address is a great option.
**** To avoid disappointment if you have an event date be sure to contact us at firstname.lastname@example.org prior to your order to confirm delivery can be met.
- There is no Next Day Delivery option.
- Deliveries are made Mon-Fri 8am to 7pm, there is no Saturday service available.
- We use a signed-for delivery service. Someone will need to be in to accept your delivery. If there is no-one in to sign for the delivery, a card will be left where you can arrange re-delivery or to collect from the depot.
- To minimize delays we recommend using your work address or an address where someone will be at home to sign for your package as your delivery address.
- Kristina B ships your goods inclusive of your country's ingoing customs charges.
- Please do not refuse any delivery. Refused deliveries will incur the cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return costs in the case of refused deliveries.